When a company has clariﬁed what it means by a business process, it is often the task of creating an inventory of all business processes. In order to systematically address business process management, it is important to have an overall overview. This is because, as a rule, results are to be achieved quickly and, for this purpose, at least at the beginning, the energy must be concentrated on a prioritized section of the whole.
Business process architecture
The result of the business process identiﬁcation should not only be an inventory, but a process architecture, which breaks down the business processes and reveals their mutual relationships. A process architecture provides the framework to set priorities and deﬁne the scope of analysis, management and improvement of business processes. A hierarchical structure of the process architecture allows viewing at different levels. A typical outline is shown the following figure .